As part of our relationship with you, we will send you a number of reports to help you monitor the progress
and performance of your investments.
If you enroll in our electronic access, you can view your Account
Statement, Trade Confirmations and tax documents in the Client Portal available through our website (www.
iaprivatewealth.ca) (“e-Delivery Service”).
Trade confirmation – We will send you a confirmation of every transaction in your account itemizing relevant
information connected to it. This confirmation will be sent on the next business day after the transaction
is processed. It is your responsibility to closely examine each confirmation and to inform us of any error or
omission and of any transaction unauthorized by you within 30 days following receipt of the confirmation. If
you do not contact us within this time, you confirm and approve each transaction listed in the confirmation as
well as the completeness and accuracy of other details connected to each transaction.
For Managed Accounts (Investment Dealer only), unless otherwise instructed by you in writing, we will not
deliver trade confirmations to you in connection with individual trades in your account.
Account statement – We will send you a monthly account statement whenever there is activity in your
account, no later than the 15th day of the following month. Monthly statements are issued if your account
has activity other than dividend, interest and systematic plans. If there is no such activity in your account, an
account statement will be sent on a quarterly basis. This account statement provides you with an overall view
of all your accounts plus an itemized description of each individual account. The types of account you have
are clearly identified as well as all of the securities and their market value, and an itemized list of all trades
conducted in the accounts during the time period. It is your responsibility to closely examine each account
statement and to inform us of any error or omission and of any transaction unauthorized by you within 30 days
of the date printed on the statement or the day we deem you to have received them, whichever is earlier. If you
do not contact us within this time, you confirm and approve each transaction listed in the account statement
as well as the completeness and accuracy of all other information in the account statement.
Book Values
Your monthly or quarterly statement will show the market value of the security based on either the last
available market value/net asset value for the security or the book value of the security. However, if the
securities were purchased elsewhere and transferred into your account, the cost base shown will be based
on the information, if any, provided when the securities were received by us and we cannot guarantee the
accuracy of such information. If the original cost or a market value at the time of transfer is not available, then
the position cost will not be determinable and will be carried as zero on our books and records. Book value may
not be equivalent to the cost base required for tax purposes.
Annual fees and compensation report
This report summarizes the amounts we received to service your account over the past year. A portion of this
sum is paid as remuneration to your Investment Advisor/Portfolio Manager. The remainder is kept by our firm
to service and support your account and the services we provide you.
Annual investment performance report
This report provides you with information regarding activity in your accounts and presents performance over
the past year and since inception. This information can help you assess your progress toward meeting your
investment goals.
Performance benchmarks
You can judge how your investments are doing by comparing the rate of return on the securities you hold to a
performance benchmark. Your rate of return is affected by, among other things, changes in the value of your
securities, dividends and the interest you earn, as well as when you make deposits and withdrawals.
There are many different benchmarks. When choosing a benchmark, pick one that reflects your investments
and the investment objectives or options for the account. For example, the S&P/ TSX Composite Index follows
the share prices of the largest companies listed on the Toronto Stock Exchange. This index would be a good
benchmark for assessing performance of a Canadian equity fund that invests only in large Canadian companies.
It would be a poor benchmark if your investments are diversified in other products, sectors or geographic areas.